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Privacy Policy

Last updated: [Effective date]

This Privacy Policy explains how EL Square LLC ("Kalmer Skin," "we," "us," or "our") collects, uses, discloses, and protects personal information when you visit kalmer.skin, purchase our products, or otherwise interact with us (collectively, the "Services"). By using the Services, you agree to the practices described here.

1. Information We Collect

Information you provide to us. When you place an order, create an account, contact support, sign up for emails, or leave a review, we may collect:

  • Identifiers and contact details: name, billing and shipping address, email address, and phone number.
  • Order and transaction information: products purchased, order value, and shipping details.
  • Payment information: your card is processed by our payment processor; we do not store full card numbers on our systems.
  • Communications: messages, support requests, survey responses, and product reviews you submit.

Information we collect automatically. When you use the Services, we and our providers automatically collect:

  • Device and usage data: IP address, browser type, device identifiers, pages viewed, links clicked, and referring URLs.
  • Cookies and similar technologies: used for site functionality, analytics, and advertising (see "Cookies and Tracking" below).

Information from third parties. We may receive information from our e-commerce platform (Shopify), payment processors, shipping carriers, analytics and advertising partners, and fraud-prevention services (including Shopify's network-wide fraud and abuse protection).

We do not knowingly collect sensitive personal information (such as government IDs, precise geolocation, or health data), and we do not sell sensitive personal information.

2. How We Use Your Information

  • Process and fulfill orders, take payment, and ship products.
  • Provide customer service and respond to your requests.
  • Send transactional messages (order confirmations, shipping updates).
  • Send marketing emails where permitted, you can unsubscribe at any time.
  • Operate, secure, analyze, and improve the Services.
  • Detect and prevent fraud, abuse, and other unlawful activity.
  • Comply with legal obligations and enforce our Terms of Service.

3. How We Disclose Your Information

We do not sell your personal information for money. We may share personal information with:

  • Service providers who act on our behalf: e-commerce platform, payment processors, shipping/fulfillment carriers, email and marketing tools, analytics providers, and customer-support tools.
  • Advertising and analytics partners that may use cookies or similar technologies. Some of this activity may be considered "sharing" or a "sale" for targeted advertising under certain U.S. state laws, see "Your Privacy Rights."
  • Legal and safety recipients: to comply with law, respond to lawful requests, protect our rights, or in connection with a merger, acquisition, or sale of assets.

4. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies for essential site operation, to remember your preferences, to measure site performance, and to deliver relevant advertising. You can manage non-essential cookies through our cookie banner or the "Your Privacy Choices" link on our website, and through your browser settings.

Global Privacy Control (GPC). For residents of states that require it (such as California and Colorado), we treat a GPC browser signal as a valid request to opt out of the sale or sharing of personal information and targeted advertising for that browser or device.

5. Your Privacy Rights

Depending on where you live, you may have some or all of the following rights regarding your personal information:

  • Access or know what personal information we hold about you.
  • Correct inaccurate personal information.
  • Delete your personal information.
  • Obtain a portable copy of your information.
  • Opt out of the "sale" or "sharing" of personal information and of targeted advertising.
  • Not receive discriminatory treatment for exercising your rights.

California residents (CCPA/CPRA). You have the rights above, including the right to opt out of sale/sharing and to limit the use of sensitive personal information. We honor GPC signals. We do not sell the personal information of consumers we know to be under 16.

Residents of Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Montana, and other states with comprehensive privacy laws. You have the applicable rights above, including the right to appeal a denied request.

Florida residents (Florida Digital Bill of Rights). You may exercise the rights above. We do not sell sensitive personal data or biometric data.

How to exercise your rights. Email us at info@kalmer.skin or use the "Your Privacy Choices" link on our website. We will verify your request and respond within the time required by law. You may use an authorized agent where permitted.

6. Data Retention

We keep personal information only as long as needed for the purposes described in this Policy, including fulfilling orders, meeting tax, accounting, and legal obligations, resolving disputes, and enforcing our agreements, after which we delete or de-identify it.

7. Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

8. Children's Privacy

The Services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.

9. Third-Party Links

Our Services may link to third-party websites we do not control. Their privacy practices are governed by their own policies, and we are not responsible for them.

10. U.S.-Only Services

Kalmer Skin sells and ships within the United States and intends the Services for U.S. residents. If you access the Services from outside the U.S., you do so on your own initiative and are responsible for compliance with local laws.

11. Changes to This Policy

We may update this Policy from time to time. We will post the updated version with a new "Last updated" date and, where required, provide additional notice.

12. Contact Us

EL Square LLC
Email: info@kalmer.skin
Mail: 3833 Powerline Rd, Suite 201, Fort Lauderdale, FL 33309